Privacy Policy

Introduction

Prime Recruitment Group Pty Ltd (ABN: 66 103 844 097) ("Prime Recruitment", "we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and secure your personal information when you use our recruitment services, visit our website, or interact with us.

Information We Collect

Personal Information

Depending on your interaction with us, we may collect:

• Contact details: Name, email address, phone number, postal address
• Employment information: Resume/CV, work history, qualifications, skills, references, employment preferences
• Identification: Driver's license, passport, visa status, right to work documentation
• Professional certifications: Licenses, tickets, industry-specific qualifications
• Background checks: Police checks, working with children checks (with your consent)
• Financial information: Bank details for payroll (for contractors)
• Sensitive information: Health information (only when necessary for workplace adjustments), visa/citizenship status

Website Usage Data

When you visit our website, we may collect:

• IP address and browser information
• Pages visited and time spent on site
• Referring website and search terms used
• Device type and operating system
• Cookies and similar tracking technologies

How We Use Your Information

We collect and use your personal information for the following purposes:

• Recruitment services: Matching candidates with suitable employment opportunities, assessing qualifications, conducting interviews
• Client services: Providing recruitment solutions to employers, managing placements, conducting reference checks
• Communication: Responding to inquiries, sending job alerts, providing updates on applications
• Compliance: Meeting legal obligations, conducting background checks, verifying right to work
• Business operations: Improving our services, managing contracts, processing payments
• Marketing: Sending newsletters and job opportunities (with your consent, you may opt-out anytime)

Information Sharing and Disclosure

We may share your personal information with:

• Employers and clients: When submitting your application for employment opportunities (with your consent)
• Third-party service providers: Our applicant tracking system (JobAdder), background check providers, payroll services, IT support
• Professional advisors: Lawyers, accountants, auditors (when necessary)
• Government authorities: When required by law or to comply with legal obligations
• Related entities: Companies within the Prime Recruitment group for business purposes

We do not sell your personal information to third parties for marketing purposes. We only share information necessary for the recruitment process or as required by law.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Our security measures include:

• Secure servers and encrypted data transmission (SSL/TLS)
• Access controls and password protection
• Regular security audits and updates
• Staff training on privacy and data security
• Secure storage of physical documents

While we implement strong security measures, no system is completely secure. We cannot guarantee absolute security of information transmitted online.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Active candidates: While your registration is current and you remain engaged with our services
• Placed candidates: For the duration of employment plus 7 years (for legal and compliance purposes)
• Unsuccessful applications: Up to 2 years (unless you request earlier deletion)
• Contractor records: 7 years from end of engagement (as required by Australian tax law)

After the retention period, we securely delete or de-identify your personal information unless we are required by law to retain it longer.

Your Rights

Under the Privacy Act, you have the right to:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your information (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications at any time
• Complaint: Lodge a complaint about how we handle your personal information

To exercise these rights, please contact us at contact@primerecruitment.com.au or call 1800 188 111.

We will respond to your request within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. We use:

• Essential cookies: Required for website functionality
• Analytics cookies: Google Analytics to understand how visitors use our site
• Marketing cookies: To deliver relevant job opportunities and content

You can control cookies through your browser settings. However, disabling cookies may affect website functionality. For more information about Google Analytics, visit Google's Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites, including our registration portal powered by JobAdder. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised "Last Updated" date. We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Consent

By using our website, registering for our services, or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.